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Privacy Policy

Privacy Policy

1. General

Your privacy is important to us. This Privacy Policy describes how DEFYclan.com (“we”, “us”, “our”, “DEFY”, or “DEFY Clan”) collects information through your use of our web site, game servers, or any other services that we operate.


2. Information We Collect

Registration: When you register for an account on our website we collect your username and email address so that you can access the services provided to registered users. The email address provided upon registration is shared with third parties in order to be checked against a database of known spammers. If your account is found posting spam we may share your email with third parties so they can add the email to their database. Upon registering you may choose to opt out of receiving marketing emails, new emails, etc. You may also opt out of such emails at anytime by visiting your Account Settings. We also send out password reset emails in the event you forget your password.


Posts, Profile, and personal messages: Through your use of our website you have the ability to create content such as but not limited to posts, topics, personal messages, etc. Most content which is posted can be viewed by the public. Personal messages can only be viewed by the members in the conversation with the exception of Forum Admins who can view them if a user reported the personal message. All content that you post will be attached to the username which you created upon registration.


Purchasing Goods or Services: When you make a purchase on our store, additional information is required . Such as your first name, last name, billing address, and phone number. This additional information may be shared with our payment processor(s) such as PayPal in order to process your transaction. We also store the information in order to uniquely identify you and provide you with the goods and services purchased and for a faster checkout in the future.


Browser: When browsing our website we automatically collect and store your IP address and User Agent information associated with an account on our website. IP addresses also provide location information which may be used to autofill fields in forms for you.  We store this information to better assist users with issues that may arise as well as to identify users on our website. Your ip address may also be checked against a database of known spammers. This information is only accessible to a select few members of Staff.


Cookies: Our site uses what is known as “cookies” to provide a personalized experience. Cookies allow you to remember the account your logged into so that you do not need to re login every time. Please note that most browsers allow you to change settings that control, limit, or refuse cookies.


Steam: If you choose to sign up with steam or link your steam account in the account settings. Steam shares a token with us that provides the link between your steam account and our website.


Game Servers: When playing on our game servers we collect the usernames, steamid, and IP addresses of every connected player. We do this to identify rule breakers and provide a better experience for our players.


3. Third Parties

We do not sell, rent, or trade any of the information you provide to third parties. Some information provided is shared with third parties in order to provide our services.


Google Analytics: The Google Analytics service is provided by Google Inc.(“Google”). Google utilizes collected data to track and examine the use of this website, to prepare reports on its activities and share them with other Google Services. Google Analytics Privacy Policy


Spam Defense: IPS spam defense uses the email address and IP address of a registering member to determine if the registering account is a spammer. Spam Defense Privacy Policy


reCAPTCHA V2: This site uses a CAPTCHA to ensure humans are registering. The CAPTCHA provider may set a session cookie and get information about your browser while accessing this website. View reCAPTCHA's Privacy Policy.


CloudFlare:  We use CloudFlare to process requests to our servers, we use them to block malicious traffic and cache content on our servers. View CloudFlare’s Privacy Policy.


Public Authorities: In the event that we may be asked to disclose information collected under legal obligation in response to lawful requests or are required to  we will do so where permitted.


Abuse Contact: We may share information collected such as IP addresses, timestamps, and abusive content with ISPs of the offending IP address or any third party we deem that needs to be notified.


4. Demos

Some of our servers automatically record demos. These demos record voice as well as the game play within our server. Demos are like cameras found in a store. The primary purpose for demos is to catch rule breakers or admin abuse. These demos may be used as evidence in reports against other players or admins. While playing on our servers you should always be mindful of the information you provide as the demo may be downloaded, reviewed or used at a later date.


5. Misc

We may change this Privacy Policy at anytime with or without notice.


Contact Us: You may contact us at any time to ask about what information has been collected. Requests for collected data to be removed may be denied or only some of the data collected removed. Each request we receive will be handled on a case by case basis. If you believe any information we have collected is inaccurate you can contact us so that we may update it.


Usage of our site and Services: By using our website or services you agree to be bound by these Privacy Policies. If you do not agree then please do not use our website.

Third Parties

Google Analytics
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.
Spam Defense
The IPS Spam Defense Service passes the email address and IP address of the registering member to the service to determine the likelihood a registering account is a spam source.
This site uses a CAPTCHA to ensure humans are performing certain actions. The CAPTCHA provider may set a session cookie and get information about your internet browser and device accessing this website.

Important Information

By using this website you agree to the Terms of Use and Privacy Policy